Contact us

Last updated: March 27, 2026

1.0 FORMAL LEGAL NOTICES AND SERVICE OF PROCESS

1.1 Corporate Headquarters (Service of Process)

Postal Address for Service of Process and Formal Legal Notices ATTN: Executive Vice President and General Counsel INNOVACODE LABS LTD Legal Department Franklinou Rousvelt, 170 LIMASSOL CHAMBER, 2nd floor, Omonoia, 3048, Limassol, Cyprus

1.2 General Legal Inquiries (Non-Urgent)

Email: legal@ (Use for licensing questions and non-critical legal correspondence only. Do not send customer support or billing requests.)

2.0 DATA PRIVACY AND CONSUMER RIGHTS REQUESTS

2.1 Data Protection Officer (DPO)

Email (GDPR/CPRA rights: access, deletion, correction, opt-out): privacy@lamadone.net Postal: Franklinou Rousvelt, 170 LIMASSOL CHAMBER, 2nd floor, Omonoia, 3048, Limassol, Cyprus

2.2 EU/UK Privacy Contact (No Appointed Article 27 Representative)

Global privacy contacts for EU/UK data subjects (no local representative appointed at this time):

  • EU Data Subjects: privacy_eu@lamadone.net
  • UK Data Subjects: privacy_uk@lamadone.net

2.3 “Do Not Sell or Share” (CPRA)

Submit CPRA “Do Not Sell or Share” requests to: donotsell@lamadone.net

3.0 COPYRIGHT AND INTELLECTUAL PROPERTY NOTICES (DMCA)

3.1 Designated DMCA Agent

Email (DMCA Notices): dmca@lamadone.net

Postal Address (DMCA Takedown & Counter-Notice) ATTN: DMCA Copyright INNOVACODE LABS LTD Legal Department Franklinou Rousvelt, 170 LIMASSOL CHAMBER, 2nd floor, Omonoia, 3048, Limassol, Cyprus

4.0 POLICY UPDATES AND AMENDMENTS

All updates to this directory will be posted prominently on the website with a revised Effective Date. Continued use of the Services after the Effective Date constitutes acceptance of all changes.

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disclaimer

The content on this website is provided for general informational and educational purposes only. It is intended to offer guidance on pet insurance topics, including coverage options, deductibles, premiums, claims processes, reimbursement models, waiting periods, and related insurance matters, and should not be considered legal, financial, veterinary, or insurance advice.

All information, articles, explanations, and policy discussions presented on this website are for general informational purposes only. Pet insurance coverage, exclusions, reimbursement rates, pre-existing condition rules, pricing, and eligibility requirements vary by provider, breed, age, location, and specific policy terms. The outcome of a claim or reimbursement request depends on the individual policy language and the facts of each case.

This website is not responsible for any errors or omissions in the content, or for actions taken based on the information provided. Reading this website does not create a professional-client relationship. Readers are strongly encouraged to consult with a licensed insurance professional or their veterinarian regarding their specific pet insurance policy and coverage decisions.